Refund and Project “Downgrade” Policy
At Pureblind, we are committed to delivering the highest quality products and services to our clients. We value transparency and want to ensure that you have a clear understanding of our policies regarding refunds and project downgrades. All Sales are Final: We strive to work closely with our clients to meet their creative and design needs. However, it’s important to note that once we commence work on your project, there is no feasible way to reverse the process. As such, once any form of payment has been made to Pureblind, we are unable to provide monetary refunds under any circumstances.
Exchange and Material Switch: We understand that project requirements may evolve. Should you wish to exchange or switch materials after making a payment, please be aware that a restocking fee will be applicable. Additionally, the pricing for the project may be subject to change due to variations in material costs.
Project Downgrades: In the event that you choose to downgrade your project and proceed with only a portion of the originally agreed-upon scope, it’s important to note that you will remain liable for the full amount initially agreed upon. This policy ensures that our commitment to delivering quality and the allocation of resources are upheld.
We appreciate your understanding of these policies, which are designed to protect both our valued clients and our business. By adhering to these guidelines, we can maintain a high standard of service, minimize the risk of fraudulent activity, and avoid undue waste of time and resources.
If you have any questions or require further clarification about our refund and project downgrade policy, please feel free to contact our dedicated customer support team. We are here to assist you and ensure a smooth and successful collaboration.